How Winners Compete™
How To Win a Complex Sale
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strategies that work e-Zine: June 2003
How to Deliver Bad News to Your Customer
e-Book -- 14 pages, including:
article
case study
worksheet
Article: 1,480 words
Reasons why there may be bad news to deliver to a prospect
A step-by-step procedure for delivering the bad news
©2003 -- The Stein Advantage, Inc. All Rights Reserved
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